CLIENT
SCRIBBL
YEAR
2023 - 2024
INDUSTRY
Transcript
AI Notes
Calls
Language Settings More Accessible
In this project, I collaborated with the Scribbl team to enhance their Chrome extension for meeting transcription.
My contribution involved designing a more accessible shortcut for faster and easier language adjustments.
Discovery stage
Back in 2023 I was getting ready for a round of qualitative research, and a solo designer I was going to need some helping with note-taking During the interviewing sessions.
So after I recruited a few users, I was ready to search for a third-party extensions that would help me transcript my interviews.
After exploring various third-party tools, I chose Scribbl for its superior Spanish transcription features available on their free plan.
Collaboration with Scribbl
After using Scribbl, I received an email from Mike Sallese, their Founding Engineer asking for feedback feedback.
I shared my experience and pointed out the difficulty in quickly switching language settings during interviews.
I also offered my UX design expertise to help improve the product and add valued by implementing a quick win.
Finding a solution
Through benchmarking, I discovered Taqtic's approach, which involved adding a button to simplify access to default language settings.
I began experimenting with different icons for this feature.
The first icon suggested a location or region, but its meaning was too broad.
Using the first letters of selected languages was considered but had some accessibility issues.
Ultimately, an icon that clearly represented language capabilities proved to be the most accessible option.
Implementatin the solution
Here’s the final outcome of my design, although this version wasn’t implemented.
Despite some accessibility concerns, this approach was the easiest to develop.
Before implementation
After implementation
Impact of this update
The spanish language has 496 million native speakers and 595 million total speakers, according to a report by the Cervantes Institute.
Spanish speakers in general (native and non-native speakers) make up 7.5 percent of the world’s population.
The combined GDP of Spanish-speaking countries is approximately $7 trillion USD. This accounts for about 8% of the world's total GDP.
Spanish is the third language that most contributes to world GDP, behind English and Chinese.
Final thoughts
Spanish and other languages offer tremendous growth potential for Scribbl.
A clear value proposition lies in helping users achieve their core goals efficiently—like adjusting language settings quickly.
By ensuring seamless access to these settings, Scribbl can better serve its global audience, providing a user experience that aligns with their primary needs.
Meeting these key goals will not only expand Scribbl into new markets but also build trust with users, enhancing overall satisfaction and retention.