CLIENT
SCRIBBL
YEAR
2023 - 2024
INDUSTRY
Transcript
AI Notes
Calls
Making A Transcription Language Extension More Accessible
Collaborated with the Scribbl team to enhance their Chrome extension
by designing an accessible shortcut for quick language adjustments.
Discovery stage
Back in 2023, as a solo designer preparing for qualitative research, I needed help with note-taking during interviews.
After recruiting users, I sought a third-party extension to transcribe the sessions.
After evaluating several third-party tools, I selected Scribbl for its superior Spanish transcription features on the free plan.
Collaboration with Scribbl
After using Scribbl, I received an email from Mike Sallese, their Founding Engineer, requesting feedback.
I highlighted the challenge of quickly switching language settings during interviews and offered my UX design expertise
to implement a quick win that would add value to the product.
Finding a solution
Through benchmarking, I discovered Taqtic's approach—adding a button for quick access to default language settings.
I then experimented with various icons to refine this feature.
This intial verision of the icon evoked a sense of location but was too ambiguous.
Using the first letters of selected languages was considered, though it raised accessibility concerns.
Ultimately, an icon that clearly signified language capabilities proved to be the most effective and accessible solution.
Earlier Version
Here’s a view of the tool before the our implementation.
Current Version
Here’s the final design outcome, although this version wasn’t ultimately implemented.
Despite some accessibility concerns, it was the simplest approach to develop.
Impact of this update
The spanish language has 496 million native speakers and 595 million total speakers, according to a report by the Cervantes Institute.
Spanish speakers in general (native and non-native speakers) make up 7.5 percent of the world’s population.
The combined GDP of Spanish-speaking countries is approximately $7 trillion USD. This accounts for about 8% of the world's total GDP.
Spanish is the third language that most contributes to world GDP, behind English and Chinese.
Final thoughts
Spanish and other languages offer tremendous growth potential for Scribbl.
A clear value proposition lies in helping users achieve their core goals efficiently—like adjusting language settings quickly.
By ensuring seamless access to these settings, Scribbl can better serve its global audience, providing a user experience that aligns with their primary needs.
Meeting these key goals will not only expand Scribbl into new markets but also build trust with users, enhancing overall satisfaction and retention.